We're here for you
If for any reason you cannot honour one of your bookings, please ensure that you have read our Host Cancellation Policy. Please do not contact your guests as we have a team of relocation specialists who will find them the best alternative.
☛ Be sure to have your booking ID at hand before getting in touch by phone or via the 'contact us' form.
Please call us as soon as possible on
We’re open every day from 9 am to 6 pm (CET).