Questions from guests
Questions from hosts
- ★ How do I know if the property is suitable for children?
- Can I see where the property is located?
- How do I know if my chosen rental property offers particular amenities?
- How does the property accommodate more people than the number of beds?
- How do I know if the host will allow pets?
- How do I check if smoking is allowed in the property? See all 7 articles
- ★ How can I book?
- What do I need to know if I book last minute?
- Can I book more than a single property for our stay?
- Can I book for somebody else?
- I can’t go to the property. Can I send another person instead?
- I booked previously with HouseTrip and I want to book the same property again. How do I do it? See all 8 articles
- I have received an enquiry for the wrong price or date
- How can I contact a guest before their booking is complete?
- I want to know more about my guest before I accept their booking. How can I do this?
- I have confirmed a booking, what next?
- I can’t get in touch with my guest before check-in, what should I do?
- I have received a message from a guest but I don't speak the same language. What should I do?